Cookie Policy
Understanding how xorneliaapp uses cookies and tracking technologies to enhance your experience on our platform
What Are Cookies and How We Use Them
Cookies are small text files that websites place on your device when you visit them. At xorneliaapp, we use cookies and similar tracking technologies to make our financial platform work better for you. Think of them as digital helpers that remember your preferences and help us understand how you interact with our services.
When you visit xorneliaapp.com, we collect information through various tracking methods to improve your experience, provide personalized content, and ensure our platform operates smoothly. This policy explains exactly what we collect, why we collect it, and how you can control these settings.
Quick Overview
We use cookies to remember your login status, understand which features you use most, and provide relevant financial insights. You can control these settings through your browser, and we'll explain exactly how below.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for our platform to function properly. They enable core features like secure login, account access, and basic navigation.
Examples: Login authentication, security tokens, session management
Functional Cookies
These enhance your experience by remembering your preferences and settings. They help us provide a more personalized experience each time you visit.
Examples: Language preferences, dashboard layout, notification settings
Analytics Cookies
We use these to understand how visitors interact with our platform. This helps us improve our services and identify areas where users might need additional support.
Examples: Page views, user journey tracking, feature usage statistics
Marketing Cookies
These cookies help us show you relevant content and measure the effectiveness of our marketing campaigns. They also help us understand which services interest you most.
Examples: Campaign tracking, content personalization, interest-based recommendations
How Cookies Enhance Your Experience
Personalized Dashboard
When you customize your financial dashboard, cookies remember your layout preferences, which charts you find most useful, and your favorite tools. This means you don't have to reconfigure everything each time you log in.
Improved Security
Essential cookies help us verify your identity and protect your account from unauthorized access. They work with our security systems to ensure that only you can access your financial information.
Better Content Recommendations
By understanding which areas of our platform you use most, we can suggest relevant learning resources, financial tools, and insights that match your interests and goals.
Streamlined Navigation
Functional cookies remember your navigation preferences, recently accessed sections, and frequently used features. This creates a smoother, more efficient experience as you work with our platform.
Data Retention and Storage
Different types of cookies have different lifespans. Session cookies expire when you close your browser, while persistent cookies remain on your device for a specified period. Here's how we handle data retention:
- Essential cookies: Remain active during your session and are automatically deleted when you log out
- Functional cookies: Stored for up to 12 months to remember your preferences across visits
- Analytics cookies: Kept for up to 24 months to help us understand long-term usage patterns
- Marketing cookies: Typically stored for 30-90 days depending on the specific campaign or function
We regularly review and clean our cookie data to ensure we're only keeping information that's necessary for providing our services. You can also clear cookies manually through your browser settings at any time.
Managing Your Cookie Preferences
Browser Settings
All modern browsers allow you to control cookie settings. You can block all cookies, accept only certain types, or receive notifications when websites try to set cookies. Keep in mind that blocking essential cookies may affect how our platform functions.
Platform Controls
When you first visit xorneliaapp.com, you'll see a cookie consent banner where you can choose which types of cookies to accept. You can change these preferences at any time through your account settings or by clearing your browser data.
Third-Party Cookies
Some cookies on our platform are set by third-party services we use to provide better functionality. These might include analytics tools, security services, or integrated features. You can opt out of these through your browser settings or the respective third-party services.
Important Note About Blocking Cookies
While you can disable cookies entirely, doing so may limit your ability to use certain features of our platform. Essential cookies are necessary for basic functionality, so blocking them may prevent you from accessing your account or using key financial tools.
Updates to This Policy
We may update this cookie policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through your account dashboard or via email. We encourage you to review this policy periodically to stay informed about how we use cookies.
The effective date of any changes will be clearly indicated at the bottom of this policy. Continued use of our platform after policy updates indicates your acceptance of the revised terms.
Questions About Our Cookie Policy?
If you have questions about how we use cookies or need help managing your preferences, we're here to help.
Email: info@xorneliaapp.com
Phone: +27 78 013 4138
Address: 62 Strand St, Cape
Town City Centre, Cape Town, 7400, South Africa
Last updated: January 15, 2025